Moving to Nishinomiya: Registration Procedures for 2026

Here’s a summary of the procedures you’ll need when starting a new life in Nishinomiya this spring.

First, Submit a “Moving-in Notification” at City Hall

After moving, you need to submit a “Moving-in Notification” to Nishinomiya City Hall within 14 days.

What do you need?

If you are moving to Nishinomiya from another municipality in Japan, you will need:

• Identification documents for the person submitting the notification. For details, please see the separate page “About Identification Documents.”
• A moving-out certificate. Or, if you completed your moving-out procedure at your previous municipality under the “special moving-in notification system,” a moving-out certificate will not be issued, so please be sure to bring the My Number Cards for everyone moving in. *Please check the PINs for all My Number Cards you bring in advance (the 4-digit PIN for the Basic Resident Register).
• My Number Card (only if you have one)
• National Pension Handbook (for those newly enrolling in the National Pension)
• Certificate of Eligibility (for those who have been certified as requiring long-term care in their previous municipality)
• Foreign residents must bring a residence card, etc. (either a Residence Card or Special Permanent Resident Certificate)
  Quoted from the Nishinomiya City website

If you are moving to Nishinomiya from overseas, you will need:

• Passports for everyone moving in (to confirm the date of return to Japan)

*If you used an automated gate or facial recognition gate, you will also need to confirm your date of entry or departure with an airline ticket, baggage claim tag, or similar document, along with your passport.

• A copy or extract of your family register and an attached family register address history (not required if your registered domicile is in Nishinomiya)
• Your returned My Number Card (only for those who were registered as residents in a Japanese municipality on or after October 5, 2015, and have this card)

*If you moved overseas and are registering as a resident in a Japanese municipality for the first time on or after October 5, 2015, and submit a moving-in notification to Nishinomiya, your Individual Number Notification will be sent later by simplified registered mail.

• Foreign residents must bring a residence card, etc. (either a Residence Card or Special Permanent Resident Certificate)
  Quoted from the Nishinomiya City website

These items are required.

If you are moving within Nishinomiya City, you will need:

• Identification documents for the person submitting the notification. For details, please see the separate page “ About Identification Documents.”
• My Number Card (only if you have one)
• If you are enrolled in National Health Insurance, your National Health Insurance eligibility confirmation document
• If you are enrolled in Medical Care System for Older Senior Citizens, your eligibility confirmation document
• If you receive medical expense subsidies, your medical expense recipient certificate (eligibility certificate)
• If you have been issued a Long-Term Care Insurance Card, your Long-Term Care Insurance Card
• Foreign residents must bring a residence card, etc. (either a Residence Card or Special Permanent Resident Certificate)
  Quoted from the Nishinomiya City website

These items are required.

• You can download the Resident Move Notification form from the “Nishinomiya City website” and fill it out at home in advance to make the process smoother.

Where can you complete the procedure?

• Nishinomiya City Hall “Citizens’ Affairs Division” counter (right after entering through the main entrance on the 1st floor)
• Naruo, Kawaragi, Koto, Shiose, and Yamaguchi Branch Offices
• Shukugawa Citizens’ Service Center and Kami-Koshien Citizens’ Service Center
• ACTA Nishinomiya Station (in front of Nishinomiya-Kitaguchi Station, 5th floor of the West Building of ACTA Nishinomiya)

When can you submit the notification?

• City Hall is open from 9:00 to 17:00 on weekdays (no lunch break)
• Branch offices and citizens’ service centers are open from 9:00 to 17:00 on weekdays (lunch break from 12:00 to 13:00)
• ACTA Nishinomiya Station is open from 9:00 to 19:00 on weekdays (until 17:00 if using My Number procedures)

It’s moving season, so it may be crowded

March 30 (Monday), March 31 (Tuesday), and April 1 (Wednesday) will be extremely crowded.Check the congestion status here

• You have up to 14 days, so wait a little while
• Complete the procedure somewhere other than City Hall
• Avoid Mondays

Things like that should help you avoid crowded counters and busy times. More details

Are there any other procedures you need to complete?

You can check the procedures you need using the “Moving-in Guide” on the “Nishinomiya Smart Procedure Navi”.

Applying for Water Service

Online applications take 3 business days

• If you are in a hurry, please contact the Telephone Reception Center (0798-32-2201). Required information is available here.
• Online applications can be made here!

Finally

Starting life in a new place can be a lot, so we put this together for you. But don’t worry. Nishinomiya is definitely a fun city. We’re sure the day will come when you fall in love with it.