The Japan Productivity Center’s Service Productivity & Innovation for Growth conducted the “2021 Japanese Customer Satisfaction Index (JCSI)” survey of 26,382 people.
For the fifth year in a row, Hankyu Department Store took first place (^^)/
Quoted from BIGLOBE News
This survey is conducted every year across more than 30 industries and business categories, covering around 400 companies, in six rounds per fiscal year (four rounds in fiscal 2021).
It apparently makes it possible to compare satisfaction levels across different industries.
That Hankyu Department Store is located in Hankyu Nishinomiya Gardens ☆
Everyone already knows how high the quality is!
Let’s proudly say it’s the best in Japan (^^)/
